Ruckus Products – MEC Networks Corporation

Redefining Hospitality: RUCKUS Networks Launches AI-Driven Solutions for Unmatched Guest Experiences

Kait Donieto — Mon, 22 Apr 2024 07:48:17 +0000

The hospitality industry thrives on exceeding guest expectations. In today’s digital age, reliable and high-speed Wi-Fi is a necessity to provide your guests with the best experiences. CommScope, a global leader in network connectivity, unveils a groundbreaking suite of solutions of RUCKUS Networks that leverages the power of Artificial Intelligence (AI), Wi-Fi 7 technology, and the Internet of Things (IoT) to empower hotels and resorts to deliver exceptional guest experiences while streamlining operations and boosting sustainability.

The suite delivers purpose-built features that are specific to the industry and tailored to the needs of the various stakeholders including:

Identity-based differentiated experiences

Depending on their loyalty level as per the property management system (PMS), a guest could be offered certain rewards or benefits without any extra charge, i.e., premium Wi-Fi connectivity for specified status or higher-level guests.

Brand compliance

RUCKUS One Hospitality Edition provides a suite of features that deliver 360-degree brand report cards covering brand-specific policy compliance, network health, and guest experience.

Industry-aligned License Management

Ownership and ongoing management of licenses as it relates to the industry. Licenses are owned by property/ownership groups. Licenses are handled accordingly when the property/ownership group changes brand and/or LSP/Integrators.

Streamlined Operations and Cost Savings

The suite also boasts significant benefits for hotel operations. Real-world examples from satisfied customers paint a clear picture based on Miguel Fonseca, IT Systems Manager, Royal Garden Hotel, and Joseph Martin, Vice President, Product Management for Single Digits Inc.:

Reduced customer complaints by 90%

RUCKUS AI proactively identifies and addresses network issues before they disrupt guest experiences.

75% reduction in incident handling costs

Faster problem resolution translates to significant cost savings.

Detailed network visibility

RUCKUS AI empowers hoteliers to optimize their network continuously, streamlining operations and eliminating the need for helpdesk tickets.

A Suite of Powerful Solutions

The RUCKUS suite encompasses a range of innovative solutions:

RUCKUS One Hospitality Edition

This AI-driven platform provides real-time network assurance and business intelligence that helps drive global brand standards and increase brand loyalty.

RUCKUS Wi-Fi 7 Solutions

Featuring industry-leading access points like the R770 and the all-new R670 (the first AI-driven Wi-Fi 7 AP from RUCKUS), these solutions guarantee high-performance connectivity for guests.

RUCKUS AI

This robust service assurance platform delivers actionable insights for both IT teams and the business itself.

Hospitality Gateway by RUCKUS Networks

This WAN gateway simplifies the deployment of a unified hospitality services solution, boosting revenue, guest loyalty, and operational efficiency across the entire property.

RUCKUS IoT Suite

Empowering hotels to leverage the power of IoT for exceptional guest experiences, improved operational efficiency, and enhanced staff productivity, safety, and security.

Investing in the Future of Hospitality

In the words of Bart Giordano, SVP and President of Networking, Intelligent Cellular & Security Solutions at CommScope, “The RUCKUS suite of hospitality solutions is purpose-driven to meet two of the biggest needs in the industry: improving brand loyalty and operational efficiency. We’ve leveraged AI, Wi-Fi 7, and our proven cloud-native network management and assurance solutions to make it easier than ever to deliver amazing guest experiences; scale that experience across services, brands, and locations; and create new efficiencies that span the entire value delivery chain. In other words, it’s never been easier or more cost-effective to deliver and maintain the best digital hospitality experiences.”

Investing in the RUCKUS suite is an investment in the future of your hospitality business. Contact MEC Networks today to learn more.

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Cloud-based Internet Access in the Philippines by Ruckus

MEC Digital — Wed, 08 May 2019 23:26:14 +0000

Ruckus Networks announced that Ruckus Cloud Wi-Fi, a cloud-managed Enterprise Wi-Fi solution is now available in the Philippines and in the remainder of the Asia Pacific region.

Ruckus Cloud Wi-Fi allows network administrators to manage multiple locations through a single web- or mobile app-based dashboard. This solution is designed to help ‘Lean IT’ staff at schools, retail, professional services, warehouses, and hotels effectively manage a multi-site network while delivering exceptional connectivity for students, guests, and customers.

Additionally, it allows organizations to lessen their total cost of ownership (TCO) compared to other solutions by matching cloud efficiency with high-performance access points (APs) that serve more users over a wider area.

The Ruckus Cloud Wi-Fi solution offers short videos to show its new features. It also has a network to auto-update and remain secure, informing them through text messages and push notifications through a mobile app of any outages.

Designed to be simple and scalable, Ruckus Cloud Wi-Fi allows businesses of all sizes to deploy and remotely oversee Wi-Fi networks across multiple sites. With just a single interface to create new Wi-Fi networks, add access points, and manage network performance and activity, the solution lets administrators manage from anywhere via a simple and intuitive, web-based interface or the Ruckus Cloud mobile app.

“As organizations in the Asia Pacific region undergo digital transformation, reliable and high-performance Wi-Fi is a must to accelerate growth and improve operational efficiencies,” said Kho Teck Meng, regional sales director, Asean, for Ruckus Networks. “By using the same enterprise-grade technology present in all of our installations, customers now have access to a combination of simplicity and performance that wasn’t previously available. We look forward to helping our partners across the region drive greater value for their customers with a solution that is easy to deploy and manage,” added Meng.

The solution is the first foundational service of the many software-as-service offerings by Ruckus Network.

Ruckus Cloud-Wifi is now available in the Asia Pacific Region.

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Commscope Acquires Arris, Reaffirming Commitment To Shape The Future Of Networks

MEC Digital — Wed, 10 Apr 2019 03:14:59 +0000

Data is undeniably one of the most abundant and powerful resources we have in the modern world. With 2.5 quintillion bytes of data being created every day, networks are more crucial and complex than ever before. CommScope and ARRIS coming together ensure that a vision to shape the communications networks of the future is accelerated. The combined company will provide greater technology, solutions, and employee talent with broader access to new and growing markets.

CommScope and ARRIS, combined, will benefit from key industry trends such as network convergence, fiber, and mobility, the rise of 5g and fixed wireless access, Internet of Things, rapidly changing network and technology architectures.

What Does This Mean for MEC?

The recent addition of ARRIS (and Ruckus) to CommScope leads to a more solidified position in the industry in terms of technology development and market access. Through the acquisition, customers will gain access to complementary end-to-end infrastructure solutions now available from the combined company.

As a value-added distributor of both CommScope and Ruckus, MEC Networks will be able to extend to its customers the unique set of complementary assets and capabilities the combined company offers. With high-growth segments expected to be unlocked for both CommScope and ARRIS, distributors and partners are set to expand their product and solution offerings to meet a more diversified customer base.

Shaping Communications Connectivity and Networks of the Future

The combination of CommScope, ARRIS and Ruckus are expected to create new opportunities across multiple markets, while increasing the companies’ relevance and importance with existing networking customers. Together, these companies, recognized leaders in their respective markets, will unleash more potential, capabilities, and success for your networks. For inquiries and other relevant information, connect with us.

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