{"id":40960,"date":"2020-03-05T03:38:15","date_gmt":"2020-03-05T03:38:15","guid":{"rendered":"https:\/\/mec.ph\/?p=40960"},"modified":"2022-03-30T14:07:45","modified_gmt":"2022-03-30T06:07:45","slug":"signs-when-to-update-to-cloud-phone","status":"publish","type":"post","link":"https:\/\/mec.ph\/mitel-news\/signs-when-to-update-to-cloud-phone\/","title":{"rendered":"Mitel: 6 Signs It’s Time to Update to Cloud Phone Technology"},"content":{"rendered":"\t\t
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It\u2019s easy\u00a0to get<\/span>\u00a0comfortable\u00a0together with your\u00a0<\/span>communications system \u2013 until that moment\u00a0after you<\/span>\u00a0realize\u00a0you need<\/span>\u00a0more from it. Consider mobility,\u00a0for instance<\/span>. Just\u00a0a couple of\u00a0<\/span>years ago, most employees worked from the office. Today,\u00a0over<\/span>\u00a0half are likely to\u00a0get on\u00a0<\/span>the go\u00a0and work<\/span>\u00a0remotely\u00a0at least<\/span>\u00a0some of\u00a0<\/span>the time. If your current\u00a0communication system<\/span>\u00a0isn\u2019t\u00a0ready to<\/span>\u00a0handle the office exodus, that\u2019s a glaring sign you\u2019re due for a change.<\/p>

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The good news? A\u00a0cloud phone solution<\/a><\/strong>, like MiCloud Connect, ensures employees can work and collaborate anywhere by delivering\u00a0the newest\u00a0<\/span>in mobility.<\/p>

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But mobility\u00a0is simply\u00a0<\/span>one problem solved by\u00a0cloud<\/strong><\/a>\u00a0phone technology.\u00a0Chances are<\/span>, your communications system is flashing yellow and red in other places\u00a0similarly<\/span>.\u00a0A number of<\/span>\u00a0these warnings are harder\u00a0to acknowledge\u00a0<\/span>than others. If you\u2019ve noticed any of\u00a0the following<\/span>\u00a0signs,\u00a0now\u2019s\u00a0<\/span>the time\u00a0to form<\/span>\u00a0the switch.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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6 Signs It\u2019s Time To Upgrade Your Communications<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You\u2019re getting\u00a0plenty<\/span>\u00a0of\u00a0questions on\u00a0<\/span><\/strong>security<\/strong>.\u00a0This can be<\/span>\u00a0a hot topic both\u00a0within the\u00a0<\/span>news and at weekly IT meetings. Protecting sensitive information\u00a0may be a\u00a0<\/span>top priority. But if you\u2019re not\u00a0100%<\/span>\u00a0confident in your communications system, you\u2019ll want to ask vendors some hard questions. For example: Do\u00a0they provide\u00a0<\/span>Secure Real-Time Transfer Protocol (SRTP), which ensures voice, web, and signaling traffic is encrypted? What platform are they using and what levels of security do they offer? At Mitel, we decided to amp up security by partnering with Google Cloud. Our customers have the benefit of<\/span>\u00a0the same<\/span>\u00a0reliable and trusted network infrastructure we all use for search and videos daily.<\/p>

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You operate\u00a0in a <\/span><\/strong>regulated industry<\/strong>. In industries like healthcare or finance, compliance looms large. Violations are expensive\u00a0and may\u00a0<\/span>tarnish your reputation. However,\u00a0once you\u00a0<\/span>work with a cloud phone provider committed\u00a0to making sure\u00a0<\/span>high levels of security and protecting sensitive data, you\u2019ll ease your IT burden. MiCloud Connect,\u00a0for instance<\/span>, is certified\u00a0to satisfy<\/span>\u00a0the\u00a0insurance\u00a0<\/span>Portability and Accountability Act (HIPAA) standards\u00a0and service<\/span>\u00a0Organization Control Type II (SOC 2) compliance, helping you adhere to even\u00a0the foremost\u00a0<\/span>stringent requirements.<\/p>

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High traffic is reducing\u00a0the standard\u00a0<\/span><\/strong>of your communications.<\/strong>\u00a0People might run on coffee, but business is powered by a reliable and consistent network. Slow-downs, dropped calls and low-quality video impede conversations, frustrating employees and customers. Ask about the provider\u2019s\u00a0data<\/span>. As a\u00a0point of reference<\/span>, Mitel has 99.995 percent uptime backed by SLAs and financial penalties if we don\u2019t meet these standards. Other important items\u00a0to seem\u00a0<\/span>for\u00a0during a\u00a0<\/span>reliable solution are Tier 4 data centers with several layers of redundancy and multiple connectivity options with automatic failover. With these built-in capabilities, employees work fast and never miss\u00a0an opportunity\u00a0<\/span>to drive customer satisfaction higher.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cloud phone technology helps business adapt to change<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Business is booming, so your company is growing \u2013 fast<\/strong>. Ask yourself how difficult\u00a0it\u2019s\u00a0<\/span>to add<\/span>\u00a0or remove lines and users to your current system. If it requires a call to\u00a0the seller\u00a0<\/span>anytime<\/span>\u00a0you would like\u00a0<\/span>to make<\/span>\u00a0a change, then it\u2019s time for a\u00a0cloud phone solution<\/a><\/strong>.\u00a0the beauty<\/span>\u00a0of the cloud is that it\u2019s\u00a0very easy\u00a0<\/span>to regulate<\/span>\u00a0new conditions.\u00a0You\u2019ll<\/span>\u00a0add or remove seats and upgrade permissions in real-time,\u00a0which suggests\u00a0<\/span>your business is more agile. A scalable solution keeps you competitive, while also offering flexible pricing plans so\u00a0you\u2019ll\u00a0<\/span>stay within budget.<\/p>

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It\u2019s getting harder\u00a0to satisfy\u00a0<\/span><\/strong>client expectations.<\/strong>\u00a0During a<\/span>\u00a0competitive market, it\u2019s\u00a0only too\u00a0<\/span>easy to fall behind without\u00a0integrated collaboration tools<\/a><\/strong>. A stellar customer experience builds loyalty, but it\u00a0is often\u00a0<\/span>difficult to deliver when employees are taking extra steps to share documents or discuss issues. When collaboration\u00a0is made\u00a0<\/span>into communications, it\u2019s easier\u00a0for employees<\/span>\u00a0to exceed customer expectations.\u00a0For instance<\/span>, with click-to-join access for web, audio, and video conferencing, a product manager can convene his team to resolve a pressing issue quickly, getting goods within the\u00a0<\/span>hands\u00a0of consumers\u00a0<\/span>at\u00a0the proper\u00a0<\/span>moment.\u00a0Additionally<\/span>, a persistent workspace with chat, tasks, and file-sharing gives teams the power\u00a0<\/span>to collaborate in real-time. When employee collaboration\u00a0is simple<\/span>\u00a0and seamless, customers get answers faster and satisfaction soars.<\/p>

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Managing multiple licenses is keeping you very busy<\/strong>. There are better ways to spend\u00a0some time<\/span>. With a cloud phone solution,\u00a0you\u2019ll\u00a0<\/span>mix and match license types on\u00a0one\u00a0<\/span>plan. Need a contact center? Collaboration tools? It\u2019s simple\u00a0to add<\/span>\u00a0licenses on-demand and manage each user via their own profile. And since your cloud provider is\u00a0responsible for<\/span>\u00a0infrastructure, you don\u2019t\u00a0need to\u00a0<\/span>worry about maintenance or carry\u00a0the value\u00a0<\/span>of unused equipment or lines. Plus, budgeting on an operating expenses (OpEx) model is predictable\u00a0and simple<\/span>.<\/p>

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All signs point to cloud phone technology<\/strong><\/p>

If any\u00a0of those\u00a0<\/span>signs are flashing red or yellow in your organization, it\u2019s time\u00a0to begin<\/span>\u00a0exploring what\u00a0cloud phone technology can do for your business.\u00a0<\/a><\/strong>A solution<\/span>\u00a0like MiCloud Connect will adapt to your business needs, ensuring you stay current with\u00a0the latest<\/span>\u00a0technology \u2013 and keep customer satisfaction at all-time highs.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tMitel Communications Solutions<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

It\u2019s easy to get comfortable together with your communications system \u2013 until that moment after you realize you need more from it. Consider mobility, for instance. Just a couple of years ago, most employees worked from the office. Today, over half are likely to get on the go and work remotely at least some of the time. If your current communication system isn\u2019t ready to handle the office exodus, that\u2019s a glaring sign you\u2019re due for a change. The… Continue reading Mitel: 6 Signs It’s Time to Update to Cloud Phone Technology<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":62590,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_lock_modified_date":false,"footnotes":""},"categories":[12,13,14,57],"tags":[],"_links":{"self":[{"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/posts\/40960"}],"collection":[{"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/comments?post=40960"}],"version-history":[{"count":0,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/posts\/40960\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/media\/62590"}],"wp:attachment":[{"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/media?parent=40960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/categories?post=40960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mec.ph\/wp-json\/wp\/v2\/tags?post=40960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}