The value of video surveillance within the incident lifecycle

Every day, safety and security incidents occur in public transport networks around the world. Managing these incidents is a multi-step method called incident management – with outlined actions and workflows at every stage of the incident lifecycle.

The value of video surveillance is seen at each step of the lifecycle: Detection > Prioritization > Response > Investigation > Follow-up. however, where will it add the foremost value? looking back at the results from 2015, survey respondents found the video to be of the best value within the investigation part. However, the most recent report shows that respondents find less value within the video throughout the investigation phase, and attribute the best video value within the detection, prioritization and response phases once an incident is occurring in real or close to real-time. This result indicates a finding of a clear shift in previous focus on post-incident use of video surveillance, to a real-time use of video surveillance. Video surveillance is currently a vigorous part of everyday incidents!

Sharing live video for better situational awareness

Situational awareness has been recognized as a vital, however usually elusive, the foundation for successful decision-making across a broad variety of situations, together with incident management and security work. Lacking or inadequate situational awareness has been known as one of the first factors in accidents attributed to human error. Situational awareness is attenuated into 3 segments: perception of the elements within the environment, comprehension of the situation, and projection of future status (Source: Endsley, Micah; Jones, Debra (2016-04-19). designing for situation Awareness (Second ed.). CRC Press. p. 13).

A clear video feed from a situation achieves all the 3 situational awareness goals during this respect. Further, sharing that situational awareness with all involved decision-making stakeholders could be a measurement of the level of maturity of public transport security. The Axis-UITP report investigated the sharing of the video among public transport organizations moreover on external stakeholders outside of public transport. The foremost common sharing is completed among public transport organizations, to Central Security Centers followed by Operational control Centers and Station control Centers. Fascinating to notice is that there’s vital growth in sharing between 2015 and currently, indicating a bigger use and improved capability to form appropriate incident management choices by the public transport organizations themselves.

Video sharing with external stakeholders has also magnified however at a slower pace than internal sharing. It’s conjointly fascinating to examine the development of video sharing with city police work Centers that has doubled since 2015. This means a lot of holistic approach to handling public safety in cities wherever the public city and public transport areas are equally vital to secure. Incidents could happen within the city that moves into the public transport network, or the other way around.

Challenges with a real-time approach

What are the key hurdles for security operators in an exceedingly real-time surveillance approach? A number of a lot of common challenges related to older, analog camera systems still present in some transit networks. For example, the poor image quality of older analog cameras contains a massive negative impact on situational awareness, and older system architectures don’t seem to be designed for future expansions or sharing of the video.

Another common challenge relates to the dimensions of video surveillance systems and therefore the problem in monitoring a growing variety of cameras in real-time. Surveillance operators merely cannot concentrate on thousands of camera feeds at the same time – they have automatic alerts to become more effective.

The Axis-UITP research shows that the public transport sector has affected from a forensic surveillance approach to an era of real-time observation as described earlier. The consecutive step before the industry lies within the activation of video surveillance systems. For camera systems to become smarter in serving to surveillance operators to detect and classify incidents as they occur, moreover on highlight these findings for decision-makers within the security centers.

Activating video surveillance systems

The adoption of automated video and video surveillance within the public transport sector has full-grown considerably from many video analytics utilized by a minority of public transport authorities in 2015. The most recent study shows that every one analytics mentioned within the Axis-UITP survey are in use to a bigger or lesser extent, with a number of the foremost popular analytics approaching 500th usage among respondents. looking forward, the research conjointly indicates that the automation and activation of video surveillance systems publicly transport can still develop with most analytics showing an interest rate between 60-80% among respondents.

This clearly shows that consecutive era for video surveillance in public transport lines within the activation of the video surveillance systems. public transport is obtaining smarter and safer!

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