How are digital business transformation projects impacting enterprise networks? To answer that question, we asked over 1,600 IT professionals worldwide. The report, Telcos and therefore the future of the WAN in 2019 target those 432 who purchase telco services for organizations with MPLS backbones.
Repeatedly we heard that SD-WAN continues to serve as the basis of their digital transformation efforts. No surprise there. What’s perhaps more attention-grabbing, though, is that the shift towards managed services. The necessity for foreseeable delivery across the global network to the site, cloud resources, and mobile users whereas at the same time developing a security design that may accommodate local internet access is pushing several companies to turn to managed SD-WAN services. The traditional source of these services, the telcos, inadequately address customer expectations around speed, agility, and overall value.
SD-WAN: It’s Not just about costs
Since SD-WAN burst onto the market, cost savings are routinely cited because of the reason for deploying the technology. Yes, SD-WAN will take advantage of reasonable internet connectivity to scale back network spend however there are several different advantages, particularly agility and improved cloud performance, that conjointly come with SD-WAN.
Respondents echoed similar results in this year’s survey. Solely a third of respondents indicated that their motivation for getting SD-WAN was to address excessive WAN-related costs. The other motives? The highest-ranked ones involved improving internet access (46%), followed by the necessity for added bandwidth (39%) and improved last-mile availability (38%).
WAN Transformation is the New normal
No surprise then that a lot of companies ought to be adopting SD-WAN as the basis of WAN transformation. In fact, the percent of organizations reworking their WAN has grown significantly since our last survey. Nearly half of respondents (44%) indicated that they’d or were considering deploying SD-WAN. Last year the amount was simply over a quarter of respondents.
With that said, digital transformation puts needs on the network that exceed the capabilities of SD-WAN. The overwhelming majority of respondents (85%) indicated they’d be braving networking use cases in 2019 that are neglected or out-of-step with SD-WAN technology.
Security could be a case in point. SD-WAN alone says nothing regarding defending the company edge. half of the respondents will give secure internet access from any location with the largest security challenges being defensive against malware/ransomware (70%) and implementing corporate security policies on mobile users (49%). All of that is out-of-scope for SD-WAN alone. Taming those security challenges is essential for SD-WAN to enhance cloud performance and scale back network costs.
Managed Services are going to be Essential for WAN Transformation
With such a large amount of components and complexities, most respondents (75%) are turning to service providers for their SD-WAN design and deployment. providers are typically higher equipped to integrate SD-WAN with different technologies to deal with broader IT challenges.
Legacy telcos are the factual source for managed SD-WAN services however not the preferred ones. Respondents stay overwhelmingly discontent with telco agility, velocity, and support:
Respondents gave telcos a 54 (out of 100) once asked if they thought network service pricing was honest. On overall experience, telcos scored lower (3.33 out of 5) than cloud application providers (3.70) and cloud datacenter providers (3.71). Only a pair of respondents indicated that telcos exceeded their expectations in delivering new features and enhancements. Day-to-day network operations prove tough with traditional telco services. Nearly half (46%) of respondents reported that moves, adds, and changes (MACs) need a minimum of one business day (8 hours or more). Nearly three-quarters of respondents indicated that deploying new locations needed three or a lot of business weeks.
Managed Service blended with Cloud Attributes
There remains a robust interest in network services with cloud attributes of agility and self-service. versatile management models are essential to the present story. a lot of specifically,
71% of respondents indicated that telcos take too long to resolve issues.
48% complained regarding the lack of visibility into telco services.
80% most well-liked self-service or co-management models rather than full management model needed by traditional telcos. It’s why we have a tendency to believe so powerfully that managed SD-WAN services should use a cloud-native architecture. To find out a lot of regarding cloud-native networks and therefore the results of that analysis, transferTelcos and therefore the way forward for the WAN in 2019.