The previous Burger King jingle came to mind when pondering today’s introduction of Cato Hands-free Management for our global managed SD-WAN Service. Hold the pickles or the lettuce — it doesn’t much matter; Burger King gave you the burger the way you like it. And that’s true with how we allow you to manage your network.
Unlike a conventional telco, Cato has perpetually let customers run their networks or, if they, preferred to share a number of their networking responsibilities with Cato or its partners. However, with Cato Hands-free Management, customers will outsource all networking and security configuration responsibilities to the expert workers at Cato or its partners.
Cato Hands-free Management is a part of the Cato Managed Services portfolio that includes:
- Managed Threat Detection and Response (MDR) continuously monitors the network for compromised, malware-infected endpoints. Cato MDR uses a mix of machine learning algorithms that mine network traffic for indicators of compromise, and human verification of detected anomalies. Cato specialists then guide customers on remediating compromised endpoints.
- Intelligent Last-Mile Management provides 24×7, last-mile monitoring. Just in case of an outage or performance degradation, Cato can work with the ISP to resolve the problem, providing all relevant info and keeping the client informed on the progress.
- Rapid Site Deployment provides customers with remote help in deploying Cato Sockets, Cato’s zero-touch, SD-WAN device.
Regardless of the management approach, Cato retains responsibility for the underlying Cato Cloud infrastructure, upgrading, patching, or otherwise maintaining Cato software or hardware.
What’s the right approach for You?
Why so many ways to network management? because there’s no right approach, there’s only your approach. Companies, like people, have different needs. In some cases, running the network themselves could be a requirement in different cases, though, the very last thing the IT manager would like to try and do is take responsibility for every move and change.
Each method has its strengths. With self-service, enterprises realize unexcelled agility by configuring and troubleshooting the networks themselves, doing in seconds what otherwise needed legacy telcos hours or days. For added help, co-management permits customers to trust current support from Cato or its partners without relinquishing control for overall management. And, of course, with Cato Hands-Free corporations gain the convenience of full management, though, they’ll still build changes themselves, if they want.
With Cato, you do get to manage the network your way. And this says nothing regarding Cato’s wide selection of professional and support services.
Management designed for Digital Business
This kind of flexibility is strange for managed network services, which historically only offered full management. Telco-managed networks are too cumbersome, too complex to permit corporations self–service management of the security and network infrastructure. It needs a network designed from the bottom up for the needs of today’s digital business.
And historically managed services place restrictions on customers, tying the overlay (SD-WAN or MPLS) to the telco’s underlay (last-mile and backbone services). Requiring use of the telco’s underly left enterprises subject to high costs, restricted geographic reach, and lengthy deployment times. Such an approach is, again, incompatible with a digital business that looks to be leaner and more agile, notably as the network should more and more connect clouds, mobile users, and branch locations situated outside of the telcos in operation area.
Cato Cloud was unambiguously designed for the needs of the digital business and not simply in how we expect about management. Enterprises bring their last-mile access to Cato or procure last-mile services through Cato partners. They then connect to Cato’s global backbone through any local internet access, releasing them from the lock-in of traditional telco services. As a globally distributed cloud service, Cato seamlessly connects mobile and cloud resources, while not being in chains to specific geographical location or physical infrastructure.
With Cato, organizations get the tomatoes and lettuce: the peace of mind of a managed service with the speed and agility of self-service. And, yes, you Wendy’s lovers, there’s lots of beef there also.