MEC Experience: More than Distribution, We Provide Solutions
As we greet and embrace the 2nd half of 2019 and face the challenges and opportunities of the 4th industrial revolution, most of us are now more than ever exerting efforts to ensure the digital transformation of the way we aim to achieve our goals. Everything has changed, the way we live, the way we learn, and the way we work.
With us being your partner in innovation and being the Philippines’ premier technology provider for more than 20 years, we have always aimed to ensure that our customers get the right products for the right solutions with the right partners for their right users at the right time. This enables us to empower the MEC Experiences to help you get to where you’re going anytime and anywhere.
MEC Live Chat with our Inside Sales
Get in touch with us easier! When you have an inquiry or you need some assistance, we want to be right there with you to get it resolved. That’s why we are now launching the new MEC Live Chat feature designed with you, our customers, in mind. When you visit our website from 9:00 am – 6:00 pm, Monday-Friday, you’ll see the “HELP” button. Type in your question and if you don’t find the answer you’re looking for, click “Live Chat” and you can direct your questions to Inside Sales Team.
To be constantly connected to our customers when they need us even after office hours, we are maximizing artificial intelligence and machine learning with the recently launched MEC Chatbot. Whenever you have inquiries about our products, solutions, and services, start a conversation with the MEC Chatbot to get to know where you are going. If the MEC Chatbot can’t answer your questions, don’t worry, it will offer you a form to fill up and be sent to our customer care group.
Online Dealership Registration
Be a MEC Partner in Innovation. As the Premier Technology Provider in the Philippines, we aim to empower our partner dealers to the right products for the right solutions for their right customers. Technology Resellers and System Integrators are all welcome to be a part of our more than 800 partners in the Philippines. Just visit www.mec.ph/dealership and start your MEC Dealership Experience.
Online Technical Customer Care
Get MEC ICT Support anytime and anywhere with our Technical Customer Care. Just visit www.tcc.mec.ph anytime and anywhere using any device and get connected to our support team for your technical needs.
MEC Knowledge Hub 2.0
With learning being one of the main values we provide to our customers so they can ensure that they are providing the solutions with the right tools, MEC has always aimed to provide an avenue for our customers for trainings, workshops, and seminars. This is how we became HP Networking’s first certified training partner back in 2004 along with the launch of our first training center back then and eventually the 3rd Floor of our headquarters: Knowledge Hub.
Now, we are expanding Knowledge Hub to let our customers learn more anytime and anywhere using any device with Knowledge Hub 2.0, an online learning platform that let’s you choose your courses and instructor so you can take your lessons and learn during the time of your choice. No need to sacrifice learning for your busy schedule.
Expanding Our Tech Expertise: Power
As part of our commitment, we continuously aim to search for solutions that can help you create opportunities and grow businesses through technology. For the past 20 years, we developed our technology expertise from cabling, switching and routing, wireless, unified communications, cyber security, physical security, application and storage, to assessment and performance aligned with what customers need.
This 2019, we recently opened a new avenue of our portfolio to support the sustainability of all the technologies we are all deploying for our digital transformation: Power. With our new technology expertise, we aim to provide products and solutions like Uninterrupted Power Supply (UPS) to help our partners and customers get the power to keep them going!
Your Partner in Innovation
As your technology provider of choice, we always strive to ensure that we are providing you with the best experiences to ensure that you get the right products for the right solutions with the right service at the right time. Get to know us more today and let’s start working together!