Mitel: VoIP Phones Give Your Employees More Independence at Work

Give Your Employees More Independence With A VoIP Phone

Let’s take a more in-depth look at how VoIP phones can have your employees celebrating their independence at work…every day.

What Independence means to your employees

First, we should define what independence truly means to your employees within the context of their work life. After all, you can’t provide employees what they want if you don’t totally perceive what that is. And as it seems, statistics show several business owners and managers aren’t delivering on employee expectations in this respect.


For example, a recent HBR study identified a “flexibility gap,” where a large 96 % of employees aforementioned they need the flexibility to try and do their job, however, less than half (47 percent) aforementioned they really have it.

What do they mean by “flexibility?” The study breaks it down into six categories:

  • Unconventional hours and shifts: an employee might want to work an earlier or a later shift to avoid rush hour or be available for his or her family.
  • Micro-adjustments in hours: individuals may have to leave work early for his or her daughter’s dance recital and need to make up those hours later that night or over the weekend.
  • Location changes: employees want to be able to move from one location to a different without interrupting their ability to work.
  • Remote working: workers want to work at home and different off-site locations with ease.
  • Few to no travel requirements: whereas some individuals like to travel for pleasure, the study found that less is best when it involves work.
  • Part-time work: the chance to work during a reduced capacity provides workers the liberty to spend more time with their family or pursue different interests.

A VoIP phone system is a straightforward nonetheless powerful way to support all of those necessities, delivering your workers the liberty they demand. Flexibility becomes the norm once your communications solution permit workers to seamlessly move from desktop to mobile and to possess a single experience no matter device, location, and network. Flex hours, remote working and therefore the transition from one workspace to a different all happen effortlessly, with zero interruption in workflow. And, a VoIP phone’s collaboration tools keep travel requirements—and costs—to a minimum, while not sacrificing quality or productivity.

How To Grant Independence With A VoIP Phone

Now that you simply perceive what your employees need, let’s get into the nitty-gritty about how a VoIP phone delivers independence and flexibility.


A smartphone mobile application provides workers access to in-office functionality regardless of wherever they’re. Whether or not they’re driving to a client meeting, visiting a supplier, or leaving work early to attend their son’s ball game, employees still have access to any or all communications tools and applications.


A mobile-first design that supports each iOS and android, like MiCloud Connect, lets workers begin calls with only one click. With CRM integrated, they even have instant access to any or all the client information they have to possess a productive decision. Thanks to Siri integration and Bluetooth support, they’ll conjointly get pleasure from a hands-free experience. Work doesn’t get to any extent further unbound than that!


A frictionless experience means that workers will begin a conversation on one device and seamlessly continue it on another one, empowering them to maneuver simply between the workplace, client sites, and home. Another plus? Workers will text co-workers from their business line with SMS.

Why A VoIP Phone Fosters Collaboration And Productivity

You might think that giving your workers an excessive amount of freedom may be an unhealthy thing. However, once it involves a VoIP phone solution, we predict you’ll notice the opposite is true. A similar system that lets workers work from any place conjointly makes it easier than ever for them to work together.


A single, unified experience across devices creates longer productive and strategic work since workers spend less time switching between applications and sorting out info. Individual and group chats, together with persistent workspaces, foster collaboration, regardless of whether or not employees are within the same physical location. Will work remotely from his beach house, sharing files and comments with Renee, who’s in her home office.


Advanced VoIP phone systems even permit workers to form, share and track tasks for organizing projects. A personal dashboard, like that in Mitel cooperation, shows workers specifically what has to be done and when. If queries arise, ad hoc conferencing helps them get answers quickly.

How VoIP Phones benefit The C-Suite

As for business owners and executives, well, they’re not left out of the liberty party either. Additionally, to any or all of the benefits we’ve checked out, the C-suite and managers gain freedom from worry. Plug-and-play functionality means that organizations will build a seamless transition to a VoIP phone system, and as their desires change, they need the flexibility to feature or take away practicality in real-time. Further, VoIP phones need very little to no training, which implies your workforce stays on task and productivity goes up.


Finally, there’s no need to worry regarding outages with solutions like MiCloud Connect, which is constructed on Google Cloud. You’ll rest assured that your VoIP phone solution is reliable and secure.


The bottom line: VoIP phones not solely provide workers and executives independence, they free up time, increase productivity and foster collaboration.

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