The hospitality industry thrives on exceeding guest expectations. In today’s digital age, reliable and high-speed Wi-Fi is a necessity to provide your guests with the best experiences. CommScope, a global leader in network connectivity, unveils a groundbreaking suite of solutions of RUCKUS Networks that leverages the power of Artificial Intelligence (AI), Wi-Fi 7 technology, and the Internet of Things (IoT) to empower hotels and resorts to deliver exceptional guest experiences while streamlining operations and boosting sustainability.
The suite delivers purpose-built features that are specific to the industry and tailored to the needs of the various stakeholders including:
Identity-based differentiated experiences
Depending on their loyalty level as per the property management system (PMS), a guest could be offered certain rewards or benefits without any extra charge, i.e., premium Wi-Fi connectivity for specified status or higher-level guests.
Brand compliance
RUCKUS One™ Hospitality Edition provides a suite of features that deliver 360-degree brand report cards covering brand-specific policy compliance, network health, and guest experience.
Industry-aligned License Management
Ownership and ongoing management of licenses as it relates to the industry. Licenses are owned by property/ownership groups. Licenses are handled accordingly when the property/ownership group changes brand and/or LSP/Integrators.
Streamlined Operations and Cost Savings
The suite also boasts significant benefits for hotel operations. Real-world examples from satisfied customers paint a clear picture based on Miguel Fonseca, IT Systems Manager, Royal Garden Hotel, and Joseph Martin, Vice President, Product Management for Single Digits Inc.:
Reduced customer complaints by 90%
RUCKUS AI proactively identifies and addresses network issues before they disrupt guest experiences.
75% reduction in incident handling costs
Faster problem resolution translates to significant cost savings.
Detailed network visibility
RUCKUS AI empowers hoteliers to optimize their network continuously, streamlining operations and eliminating the need for helpdesk tickets.
A Suite of Powerful Solutions
The RUCKUS suite encompasses a range of innovative solutions:
RUCKUS One Hospitality Edition
This AI-driven platform provides real-time network assurance and business intelligence that helps drive global brand standards and increase brand loyalty.
RUCKUS Wi-Fi 7 Solutions
Featuring industry-leading access points like the R770 and the all-new R670 (the first AI-driven Wi-Fi 7 AP from RUCKUS), these solutions guarantee high-performance connectivity for guests.
RUCKUS AI
This robust service assurance platform delivers actionable insights for both IT teams and the business itself.
Hospitality Gateway by RUCKUS Networks
This WAN gateway simplifies the deployment of a unified hospitality services solution, boosting revenue, guest loyalty, and operational efficiency across the entire property.
RUCKUS IoT Suite
Empowering hotels to leverage the power of IoT for exceptional guest experiences, improved operational efficiency, and enhanced staff productivity, safety, and security.
Investing in the Future of Hospitality
In the words of Bart Giordano, SVP and President of Networking, Intelligent Cellular & Security Solutions at CommScope, “The RUCKUS suite of hospitality solutions is purpose-driven to meet two of the biggest needs in the industry: improving brand loyalty and operational efficiency. We’ve leveraged AI, Wi-Fi 7, and our proven cloud-native network management and assurance solutions to make it easier than ever to deliver amazing guest experiences; scale that experience across services, brands, and locations; and create new efficiencies that span the entire value delivery chain. In other words, it’s never been easier or more cost-effective to deliver and maintain the best digital hospitality experiences.”
Investing in the RUCKUS suite is an investment in the future of your hospitality business. Contact MEC Networks today to learn more.
